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Customer Services Representative

Responsibilities:

  • Provide customer engagement in a positive and approachable manner
  • Maintains a clean working environment for client areas
  • Identifies Facility Maintenance Issues and reports accordingly
  • Assist with Conference room set up, refresh, and break down
  • Remains constantly aware of activities to ensure a safe working environment
  • Keep elevator cars clean and neat
  • Preserve lobby and first impression areas
  • Maintain restroom cleanliness including routine stocking of supplies
  • Police stairwells daily, dust mop stairwells weekly and damp mop stair landings & treads monthly
  • Respond to special requests throughout the day

Knowledge and Skill Requirements

  • High School Diploma or equivalent
  • Minimum of 1 year Porter experience
  • Strong communication skills (verbal and written) in English and Spanish
  • Must be willing to work assigned hours

Physical Demands and Work Environment:

  • Ability to conduct face-to-face discussions with individuals or groups at all professional levels
  • Work in close proximity to others
  • Work outdoors in all changing weather condition in geographical area
  • Standing and/or walking, sitting, stooping, or kneeling

Compensation

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V

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